Currently there are no more universal grants available. It is expected that further grants will become available later this year.
Please refer to this website regularly for the next release date.
For further enquiries phone 1300 303 413.

How to make a claim

How to claim training related costs

Family

Once a parent has enrolled in a course, the training provider will record details of the course on this website and will make a claim on the parent’s behalf for the cost of the course.

To make a claim for training related costs, other than course fees, either download the required form or login to this website.

If you have been provided with a login, complete the Make a Claim form in your secure login area. Once you have made a claim you will need to print out the claim form and any other provided forms. You will need to send the originals receipt for your claim, signed and dated by the parent on the reverse side, along with the printed claim form and other related forms to the address stated on the claim form.

If you do not have a login, download an appropriate form from the list below. Mail the completed claim request form and the original receipt, signed and dated by the parent on the reverse side to the address below.

How to claim child care costs

Claims can be made for child care costs incurred on the days a grant holder attends training.

Claims for childcare expenses must meet the following criteria:

  • Childcare must be taken at a registered childcare centre.
  • The childcare costs must be paid for by the grant holder and evidence of payment provided, with payment in the grant holders name.
  • The online claim form and associated download form must be completed. The downloaded form must be verified by the training provider or course teacher.
  • The printed online claim form, download form, and childcare expense statement must be mailed to the PRTW address.

Students studying via distance learning should contact the program hotline on 1300 303 413 if they wish to claim childcare for study hours.

Parents will receive their refund within 4 weeks from the date of receipt of the required documentation by the Victoriaworks for parents returning to work program.

Note that insufficient documentation will delay the reimbursement process. Please contact the Hotline staff before you make your claim if you are unsure about what you need to provide. Note that the Program Administrator may contact your training provider or childcare provider to clarify any details you provide.

Claim request for training related costs (PDF 87KB)

Claim request for child care expenses (PDF 41KB)

Claim request for transport (PDF 87KB)